Hatchables policies

Privacy Policy

How Hatchables collects, uses and protects customer information.

1. Introduction

Hatchables respects your privacy. This policy covers information collected when you browse our website, place a booking or communicate with us.

2. Information we collect

We may collect your name, email, phone number, delivery and billing details, package and rental information, pickup or delivery dates, communications, IP address, browser information, page activity, cookies and analytics data. Full credit-card numbers are handled by secure payment providers and are not stored by Hatchables.

3. How information is used

Information may be used to process bookings, coordinate rentals, send confirmations and reminders, provide support, improve the website and send marketing communications when you have consented. Hatchables does not sell customer information.

4. Sharing, cookies and security

Information may be shared when necessary with service providers such as payment processors, delivery partners, hosting, email and technical providers. Cookies may support preferences, performance and analytics. Reasonable security practices are used, although no system can be guaranteed completely secure.

5. Your rights and children’s privacy

You may contact Hatchables to request access, correction or eligible deletion of your information, or to opt out of marketing. Personal information for programs involving children must be provided by an adult; Hatchables does not knowingly collect personal information directly from minors.

These pages reflect Hatchables’ published policies and are provided for customer information. They are not legal advice. Hatchables may update policies as its services or applicable requirements change.