Hatchables policies

Refund Policy

Cancellation, missed appointment and hatch-result refund terms.

1. Cancellations and early returns

Each Hatchables rental is prepared for a reserved date, including equipment preparation, scheduling and fertilized eggs. Because of this, bookings are generally non-refundable. Cancellations made within 14 days of the rental start date are non-refundable. Cancellations made more than 14 days before the start date are subject to a $100 cancellation fee plus applicable taxes. Early returns are not refunded or prorated.

2. Missed delivery or pickup

If a customer is unavailable during a scheduled delivery or pickup window, no refund is provided and extra charges may apply for rescheduling or additional attempts.

3. Hatch-rate disclaimer

Hatchables provides fertilized eggs and hatching equipment, but successful hatching cannot be guaranteed. Temperature changes, handling, environmental conditions, power outages, early incubator opening and natural egg development can affect results. Refunds are not issued based solely on hatch outcome.

These pages reflect Hatchables’ published policies and are provided for customer information. They are not legal advice. Hatchables may update policies as its services or applicable requirements change.